The comments about both incidents have deeply saddened me, as a breastfeeding mother, a breastfeeding supporter and as a human being. Even given what we all know about the accuracy of newspaper stories (the Cambridge story was reported with claims that the mother in question was in a jacuzzi at the time - it transpires that there is no jacuzzi at the pool, and in fact she was seated on the poolside with only her feet in a toddler pool area), nevertheless other women (and men) have been quick to weigh in with the full force of their opinions about what they would have done in the circumstances, what they think about the pool's policy, all sorts of very revealing nonsense about the 'ickiness' of breastmilk, and so on. This deeply unpleasant tendency to attack the actions of others when they act in ways that we ourselves would not does not reflect well on us as human beings - it is closed-minded, divisive and makes our society look downright hostile to some of its more vulnerable groups, including breastfeeding mothers. Regardless of how other individuals might have acted, or chosen to feed, or cover, or not, the law protects us all, whatever we decide to do. A mum who fed out of the pool, or in the changing room, or in the lobby, or under a towel, or at home before bringing the baby in, has just the same right to be respected by staff as the mum who, for whatever reason, fed in the pool itself.
The law on breastfeeding in public in England says that you cannot be 'harassed or victimised' for breastfeeding in a public place, and this specifically includes parks and leisure facilities. (There are no health and safety issues in a public swimming pool to qualify as an exception under the legislation - for a detailed examination of the 'hygiene worries' of Joe Public, see the Analytical Armadillo's excellent post here). So it is the actions of the staff that are important: in both cases, in the newspaper reports of the incidents and in the mothers' further comments online, it seems clear that the staff were rude, uneducated about breastfeeding and the law and upset mothers attending to the needs of their small children, who were paying customers of the leisure centre. The involvement of management (also uninformed about breastfeeding) compounded the problem rather than fixed it. This shows how little understanding there is of breastfeeding within organisations and is symptomatic of how, as a society, we consistently fail to take it seriously enough. Apart from anything else the mothers' treatment is appalling customer service that no one deserves. It seems to me to be part of the same kind of casual disrespect that is shown by those who are racist or sexist in public - it's ill-informed nonsense, which is why as a society we have legislation to protect people from it.
What should have happened
Day 1 of lifeguard induction: 'This is a family pool and we encourage all members of the public to access our facilities. Our policies reflect the welcoming environment we try to create: we run family sessions, women-only sessions, and baby swim classes alongside our programme of school lessons and public swimming sessions. One relevant point of law that you need to be aware of is that breastfeeding mothers have the right to feed their children in any part of our facilities and you should not ask them to move or stop breastfeeding as this is against the law. If another patron raises the issue with you, take that person aside, explain the law and our policy, and refer them to management if they are not satisfied. You can, if you wish, inform mothers that we have a dedicated infant feeding room for their convenience, but they are under no obligation to use it. This is entirely separate from our policy on no food and drink in the pool area, which is there simply to maintain our high standards of cleanliness around the pool.'
Another day: mum is breastfeeding in the pool, lifeguard notices. 'Mum feeding her baby. Oh right. Wonder if she knows about the room? I'll just nip down and tell her.'
Lifeguard: 'Excuse me, madam, [smiling] I'm sorry to interrupt - I just wanted to check that you know we have an infant feeding room next to the changing rooms, which you're welcome to use if you want to.'
Mum: 'Thanks, but I need to stay here because I'm watching my toddler over there.'
Lifeguard: [smiling again] 'No problem at all madam, enjoy your swim.' Walks off.
In my example the general public, observing (if they even notice) sees the interaction as an endorsement of breastfeeding rather than an attack on it. Smiling mum, unconcerned lifeguard - subliminal message: BREASTFEEDING IS NORMAL. No news story.
Full disclosure: I have breastfed in the changing rooms, on the poolside, and actually in the water at public swimming pools. At the time I didn't give it a second thought - I was just responding to the needs of my baby. Never had a comment from anyone, either member of public or member of staff.
The law on breastfeeding in public in England says that you cannot be 'harassed or victimised' for breastfeeding in a public place, and this specifically includes parks and leisure facilities. (There are no health and safety issues in a public swimming pool to qualify as an exception under the legislation - for a detailed examination of the 'hygiene worries' of Joe Public, see the Analytical Armadillo's excellent post here). So it is the actions of the staff that are important: in both cases, in the newspaper reports of the incidents and in the mothers' further comments online, it seems clear that the staff were rude, uneducated about breastfeeding and the law and upset mothers attending to the needs of their small children, who were paying customers of the leisure centre. The involvement of management (also uninformed about breastfeeding) compounded the problem rather than fixed it. This shows how little understanding there is of breastfeeding within organisations and is symptomatic of how, as a society, we consistently fail to take it seriously enough. Apart from anything else the mothers' treatment is appalling customer service that no one deserves. It seems to me to be part of the same kind of casual disrespect that is shown by those who are racist or sexist in public - it's ill-informed nonsense, which is why as a society we have legislation to protect people from it.
What should have happened
Day 1 of lifeguard induction: 'This is a family pool and we encourage all members of the public to access our facilities. Our policies reflect the welcoming environment we try to create: we run family sessions, women-only sessions, and baby swim classes alongside our programme of school lessons and public swimming sessions. One relevant point of law that you need to be aware of is that breastfeeding mothers have the right to feed their children in any part of our facilities and you should not ask them to move or stop breastfeeding as this is against the law. If another patron raises the issue with you, take that person aside, explain the law and our policy, and refer them to management if they are not satisfied. You can, if you wish, inform mothers that we have a dedicated infant feeding room for their convenience, but they are under no obligation to use it. This is entirely separate from our policy on no food and drink in the pool area, which is there simply to maintain our high standards of cleanliness around the pool.'
Another day: mum is breastfeeding in the pool, lifeguard notices. 'Mum feeding her baby. Oh right. Wonder if she knows about the room? I'll just nip down and tell her.'
Lifeguard: 'Excuse me, madam, [smiling] I'm sorry to interrupt - I just wanted to check that you know we have an infant feeding room next to the changing rooms, which you're welcome to use if you want to.'
Mum: 'Thanks, but I need to stay here because I'm watching my toddler over there.'
Lifeguard: [smiling again] 'No problem at all madam, enjoy your swim.' Walks off.
In my example the general public, observing (if they even notice) sees the interaction as an endorsement of breastfeeding rather than an attack on it. Smiling mum, unconcerned lifeguard - subliminal message: BREASTFEEDING IS NORMAL. No news story.
Full disclosure: I have breastfed in the changing rooms, on the poolside, and actually in the water at public swimming pools. At the time I didn't give it a second thought - I was just responding to the needs of my baby. Never had a comment from anyone, either member of public or member of staff.